Payment Policy
At Harlow Vale, we aim to provide a secure and transparent checkout experience for every customer.
Accepted Payment Methods
We accept the following payment methods:
American Express
Visa
Mastercard
Apple Pay
Google Pay
Klarna
Maestro
All payments are processed securely through Shopify’s encrypted payment system. We do not store or have access to your full payment details.
Currency
All prices displayed on our website are listed in United States Dollars (USD). The final amount charged will be displayed at checkout before payment is completed.
Payment Authorization
When placing an order, you confirm that you are authorized to use the selected payment method. Your payment will be processed at the time the order is placed.
If your payment is declined or cannot be processed, the order will not be completed and no items will be reserved.
Order Confirmation
Once payment has been successfully completed, you will receive an email confirmation containing your order details. If you do not receive a confirmation email within a few minutes, please check your spam or promotions folder.
Fraud Prevention
For security purposes, Harlow Vale reserves the right to cancel or refuse any order that appears suspicious or may involve unauthorized or fraudulent payment activity.
If additional verification is required, we may contact you before processing the order.
Chargebacks and Disputes
Customers are encouraged to contact our support team before initiating a chargeback with their payment provider. Most issues can be resolved quickly by contacting our support team directly.
Unauthorized or abusive chargebacks may result in future purchases being restricted.
Contact Information
For any payment-related questions, please contact us at: