• FREE TRACKED SHIPPING

    All orders are shipped from our partnered warehouse. Delivery takes 6-12 business days and includes full tracking. Shipping is always free but carriers vary by route.

  • CUSTOMER SERVICE

    Our support team is available Monday to Friday, 09:00–17:00(GMT). We’re happy to help with any questions at aredensrow@gmail.com

  • 30 DAYS RETURN PERIOD

    Not satisfied with your order? No problem. You can return or exchange any item within 30 days of receipt. Returns are processed through our warehouse in China.

FAQ

WHICH PAYMENT METHODS?

At ARDENS ROW, We accept: American Express, Apple Pay, Google Pay, Klarna, Maestro, Mastercard, Visa

ARE THERE ANY SHIPPING COSTS FOR MY ORDER?

No, shipping is free on all orders. We dispatch from our partner warehouse in The US, and delivery usually takes 6-12 business days (tracked).

CAN I CANCEL MY ORDER IN A CERTAIN PERIOD?

Yes, all orders can be cancelled within 24 hours without giving any reason. Please contact our Customer Service at ardensrow@gmail.com or reply to your order confirmation to initiate the cancellation procedure.

WHAT SHOULD I DO IF I HAVE QUESTIONS OR CONCERNS ABOUT MY ORDER?

We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or concerns, please do not hesitate to contact our customer service team. We're here to help.

WHAT IS THE RETURN POLICY AT ARDENS ROW?

If you’re not satisfied with your items, you can return them within 30 days of receipt. Please contact ardensrow@gmail.com to receive return instructions.